One platform. Complete feedback loop.
Vempli connects every touchpoint of the customer feedback journey — from collection to action.
Frictionless Collection
QR code → 5-second voice note → submit. That's it. No apps, no accounts, no lengthy forms. Works on any smartphone.
- Voice or text input
- Max 5 seconds by design
- Multilingual (50+ languages)
- No login required
- Mobile-first UI
AI-Powered Intelligence
Whisper transcribes audio. Llama 3.3 detects sentiment, extracts tags, and identifies patterns across all feedback.
- Auto-transcription (Whisper large-v3)
- Sentiment analysis (positive/neutral/negative)
- Smart tagging (wait time, rude staff, etc.)
- Multi-language support
- Real-time processing
Actionable Dashboard
See trends, filter by branch or staff, spot complaint patterns, and track improvements — all in real-time.
- Live feedback feed
- Branch-level breakdowns
- Staff performance tracking
- Complaint category filters
- Weekly/monthly trends
Built-in Conversion Tools
Turn every piece of feedback into an email lead and a Google review. No extra tools needed.
- Reward popup with email capture
- Customizable coupon codes
- Auto-redirect to Google Reviews
- Customer email database
- CSV export for CRM
From scan to insight — in under 60 seconds
The complete customer journey through Vempli.
Setup Your Business
Create your account, add your business details, and set up multiple branches or locations. Takes 2 minutes.
Generate QR Codes
Get unique QR codes for each branch and staff member. Download as printable stickers or display them digitally.
Place QR Codes Strategically
Put them on tables, checkout counters, receipts, or staff badges. Anywhere your customers interact with your business.
Customer Scans & Speaks
They scan with their phone camera, tap the mic button, and speak for up to 5 seconds. Or type if they prefer. No login required.
AI Processes Instantly
Whisper transcribes the audio. Llama 3.3 analyzes sentiment and extracts key complaint tags like 'rude staff' or 'long wait time'.
Reward Popup (Optional)
If enabled, customer sees a reward. They enter their email to unlock a coupon code. Email is saved to your database.
Auto-Redirect to Google
After claiming reward, happy customers are gently redirected to leave a Google review. 3× more reviews with zero staff effort.
You See Insights in Real-Time
Dashboard updates live. See new feedback, sentiment trends, top complaints, and which staff/branch needs attention.
Built for real businesses
Every feature is designed to save you time and help you understand your customers better.
5-Second Voice Notes
Short by design. High completion rates because customers aren't asked to write essays.
Text Feedback Option
Don't want to speak? Type instead. Same AI analysis, same insights.
Multilingual Support
Hindi, Hinglish, English out of the box. Whisper supports 50+ more languages.
Auto Sentiment Analysis
AI detects if feedback is positive, neutral, or negative — no manual sorting.
Smart Tagging
AI extracts categories: wait time, rude staff, cleanliness, pricing, and more.
Unlimited QR Codes
Generate unique codes for every branch, floor, or staff member. Track everything.
Real-Time Dashboard
Live feed of feedback, sentiment charts, complaint trends, and staff performance.
Multi-Branch Management
Run a chain? See aggregated or branch-specific data in one dashboard.
Weekly & Monthly Trends
Track improvements over time. See if your fixes are working.
Reward System
Capture emails by offering coupons. Toggle on/off per branch.
Customer Email Database
All captured emails in one tab. Export CSV for email campaigns or CRM import.
Google Review Integration
Auto-redirect happy customers to your Google listing. More 5-star reviews, less manual work.
Real-Time Alerts
Get notified when negative feedback comes in. Fix issues before they become public complaints.
Export Data
Download feedback and emails as CSV. Own your data, use it wherever you need.
Secure & Private
Audio stored in your Supabase bucket with signed URLs. You control the data.
GDPR-Ready
Built with privacy in mind. Customer data handling follows best practices.
Mobile-First Design
Customers use their phones. Dashboard works on desktop and mobile.
Audio Playback
Listen to voice notes directly in the dashboard. Hear the tone and emotion.
Built for every industry
From restaurants to clinics — if you serve customers, Vempli works for you.
Restaurants & Cafes
QR on tables or receipts. Catch food quality issues, slow service, or rude waiters before they hit Google.
Salons & Spas
Learn which stylists customers love, which products need restocking, and if your new pricing is working.
Clinics & Hospitals
Track wait times, staff behavior, and facility cleanliness. Private feedback before public complaints.
Retail Stores
Place QR at checkout. Understand why customers don't convert, if staff is helpful, and product availability issues.
Gyms & Fitness Studios
Member feedback on trainers, equipment, cleanliness, and class schedules. Keep members happy and reduce churn.
Hotels & Homestays
Feedback on rooms, staff, amenities, and check-in experience. Fix issues before guests leave reviews.
Why businesses choose Vempli
Hear From the Silent 80%
Most customers never leave feedback. Voice notes are fast and easy — so you finally hear what everyone thinks, not just the vocal minority.
Fix Issues Before They Go Public
Catch complaints in real-time, not after they've been posted on Google. Respond, fix, and prevent reputation damage.
3× More Google Reviews
The auto-redirect feature gently nudges happy customers to leave reviews. More 5-star ratings with zero extra effort.
Build Your Email List
Every reward claim = one new email. Use them for newsletters, promos, or retargeting campaigns.
Data-Driven Decisions
Stop guessing. See exactly what's working, what's not, and where to invest resources for maximum impact.
Improve Customer Loyalty
Customers feel heard when you act on their feedback. Loyalty goes up, churn goes down.
Powered by best-in-class AI
OpenAI Whisper
Industry-leading speech recognition. Accurate transcription in 50+ languages with accent handling.
Llama 3.3
Advanced sentiment analysis and smart tagging. Understands context and extracts actionable insights.
Supabase
Secure, scalable database and audio storage. You own your data with full GDPR compliance.